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DaveI thought we must tell you how pleased we are with our new Kensington fireplace, it is a credit to Prestige Fireplaces. It looks absolutely superb and is a real enhancement to our living room. It looks even better than we envisaged it when we browsed your selection to select it. The quality is top of the range, genuine hard wood & marble. Fitment was straightforward and we can look forward to enjoying the fireplace for many years to come. I have attached a photo so you can see the finished result.Thanks for all your help from ordering through to completion.RegardsSteve & Maureen Ellwood

- Hi Prestige,
Just wanted to thank you for the prompt delivery and service you provided me when buying the Camden surround and granite back panel we are really pleased with the fireplace and it looks fantastic, excellent quality and value for money
Many Thanks
Sharon Wood (Surrey)
- Hi Dave
We received our oak mantle shelf on Saturday and just wanted to say how thrilled we are with it. It’s beautiful and really sets off our fireplace a treat. I have included a couple of photos.
Thanks again
Sheila & Philip Shepherd
- Dave, my apologies for not having contacted you sooner to provide feedback for the (Camden oak - antique finish) surround.
However I can confirm it was delivered promptly and efficiently within about 10 days of my submitting the order to you. The fit, exactly to my specification, is perfect as is the finish of the surround which really sets off the whole room.
Thanks again - I will not hesitate to recommend your services in the future.
Regards,
Jeff
- Hello!
I just wanted to say thank you very much for a brilliant service and beautiful fire surround.
It was delivered to us on Sunday morning, my husband fitted it (with the fireplace fixings) Sunday afternoon and it's perfect. Many, many thanks.
- Dave,
Just to let you know the new fire-surround you made for us and delivered last week fits perfectly.
The quality and finish of this piece of solid oak furniture is second to none. Add this to your great service and price and I would have no hesitation in recommending your company to anyone.
Thanks again,
Regards,
Phil
- Hi Dave,
My maple fire surround was so..... Lovely. The finish is excellent, worth the extra for the maple.
Great service, Sandra Cunningham
- Hi Dave,
Received surround yesterday
Perfect fit and colour, excellent quality.
Very Happy Customer will not hesitate in recommending
Your services to friends etc.
Many Thanks – Dave Bray, Beverley.
- Hello Dave,
Received delivery of our fire surround a couple of hours ago and we are really delighted with the quality and appearance of the surround.
Would like to say a big thank-you for all your help with our purchase.
Kind regards, Evelyn and Willie Smith (Aberdeen)
- Dear Dave,
Thank you very much for the delivery or our fireplace the Newark, the craftsmanship is excellent.
We were a bit unsure at first not seeing the fireplace surround with the marble hearth/panel that we picked but as soon as it arrived we both new that it was just perfect together. On the day it arrived my husband couldn’t wait to install it he said it was straight forward.
We would highly recommend your company to anyone,
Thanks for your service and attention
Don & Kate Anderson (Lockerbie)
- Hi Dave,
We took an order from you last month for a fire surround. We can’t thank you enough for both the workmanship and delivery, both well above our expectations. Needless to say we have been showing off our new fireplace.
Thank you all
Mr and Mrs Rushby (Peterborough)
- Hello all at Prestige,
I just wanted to say thank you for the fire surround you made for me. It provides a wonderful focal point for the room. The quality of the product and the service provided was exemplary. I will have no hesitation in recommending your company to my friends. Thank you for such wonderful service.
Mrs Simpkins (Reading)
- Hi Dave
Thanks for prompt delivery of Jacobean mantel shelf.
Just put it up and it looks great. First class product.
Regards CJB Cannock
- Dear Prestige Fireplaces,
Just wanted to thank you for your help & service, we are very pleased with our new fire place & will recommend you to others.
Thanks again! Have a good week.
Simon & Ali Morgan
- Dear Dave,
Just a note to thank you very much for the excellent surround. We are delighted with the quality of the "Worcester" and also with the 1st class service you provide.
Would definitely recommend you to family and friends.
J Demetriades.
- Dear Dave
Just wanted to let you know how pleased I am with the Lorna package - looks great.
Richard Fox (Leeds)
- Hi Dave
Our mantel shelf was delivered at the end of November/beginning of December. I just wanted to let you know how pleased we are with the quality and the look. Our builder was also impressed with the brackets!
Thank you very much for providing a great service and product - it was definitely worth the time spent on the internet trying to find you!
Kind regards
Fiona Turnbull
- Dear Dave
A short note to say that our fire surround, back panel and hearth have now been fitted and we are absolutely delighted with the finished look. Thanks so much!
Best regards
Brian and Susan Chamberlain (Lowestoft)
- Hi Dave,
Just a quick note to say thank you very much for our new fire place.
The fabrication is outstanding, what a great job.
I will gladly pass on your details to everyone that needs a fire place.
kind regards
Martin Price
Staffordshire
- Dear Dave,
We received our fire surround today and to say that we are pleased is probably a great understatement. It is beautiful, better than we had expected. We would just like to express our sincerest thanks for all your help and hard work. The service we have received has been second to none. We just can’t wait to see it in situ. As soon as we have installed it in our French home we will let you have a photo to show how it looks. We would have no hesitation about recommending your company to anyone who wants a classic, well made "Timeless" surround.
Fantastic job. Many, many thanks.
Best Regards,
Karen & Steve
- Good morning Dave,
Just to let you know that the Fire Surround fits perfectly and looks great.
Thank you so much for your help on this and will you please pass on our thanks to all those involved.
We really are very pleased with it.
All the best to you and your company,
Jo and Andy O'Brien (West Sussex)
- Dear Dave
Just a note to thank you for my fire surround delivered today. I had been somewhat sceptical about a surround in Utile, judging by the large piece I have in my workshop. However, the quality of the timber you have used is probably better than the Brazilian Mahogany I have. The finish is so good that it seems almost a pity to stain & polish it.
Thanks once again for a superb product - it fits like a glove on my hearth & back panel.
Best regards
Mike. (Southport)
- FAO Dave
Good Morning,
This is just a brief note to say thank you for the fire surround that you made and delivered last Friday. It was absolutely straight forward to fit and is precisely what was needed to finish off our fireplace.
We are both really pleased with it.
Thank you again,
Best wishes,
Rupert Hartley (Devon)
- Hi Dave,
My wife and I are delighted with our new Minster fire surround - the dimensions, wood graining and workmanship are superb. Our thanks to everyone involved, especially the delivery driver who kept us up to date with estimated delivery time.
Kind regards
David Shield
- Took delivery of my fire surround, I am very pleased with it. Thank you so much. I would certainly recommend you and your company to family and friends. Once again thank you. Peter Mcnelis (Cheshire)
- Hi,
I would like to thank you for the fire surround you delivered last week exactly on time. The colour match was perfect and the quality of the product excellent. I also found the measuring instructions on your web page very useful as so it fitted perfectly! I would have no hesitation in recommending your company to others.
Thanks
Irene Hays (Luton)
- Hello
I would like to thank you for the excellent fireplace you recently supplied. Top quality craftsmanship which is seldom seen today and delivered when promised. 1st class service all round.
Many thanks
David Eato (Mansfield)
- Hello, I took delivery of a Newark oak fire surround a month or so ago and just want to thank you for an excellent surround, delivered at the time and on the day promised.
Yours sincerely,
Keith Ingham
Cardiff
- Hi,
Our fire surround arrived in perfect condition and we're very pleased the quality and finish of the product. I would recommend your company to others.
Thank you.
Regards
Tony Dendy (Surrey)
- Hello,
Just a short note of thanks for all your help and making our fire surround from the picture we sent you from an old brochure we had found, it looks just like it dose in the picture!
Again, many thanks and keep up the good work.
Yours sincerely
Bob and Anne Swift
Isle of Man