Customer comments are very much appreciated, and help our company in many different ways.
If you would like to add your comments, please do so by letter or email.
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Dear Dave,
Thank you very much for the delivery or our fireplace the Newark, the craftsmanship is excellent.
We were a bit unsure at first not seeing the fireplace surround with the marble hearth/panel that we picked but as soon as it arrived we both new that it was just perfect together. On the day it arrived my husband couldn’t wait to install it he said it was straight forward.
We would highly recommend your company to anyone,
Thanks for your service and attention
Don & Kate Anderson (Lockerbie)
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We took an order from you last month for a fire surround. We can’t thank you enough for both the workmanship and delivery, both well above our expectations. Needless to say we have been showing off our new fireplace.
Thank you all
Mr and Mrs Rushby (Peterborough)
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I just wanted to say thank you for the fire surround you made for me. It provides a wonderful focal point for the room. The quality of the product and the service provided was exemplary. I will have no hesitation in recommending your company to my friends. Thank you for such wonderful service.
Mrs Simpkins (Reading)
- Hi Dave
Thanks for prompt delivery of jacobean mantel shelf.
Just put it up and it looks great. first class product.
Regards CJB Cannock
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Dear Dave,
Just a note to thank you very much for the excellent surround. We are delighted with the quality of the "Worcester" and also with the 1st class service you provide.
Would definitely recommend you to family and friends.
J Demetriades.
- Hi Dave
Our mantel shelf was delivered at the end of November/beginning of December. I just wanted to let you know how pleased we are with the quality and the look. Our builder was also impressed with the brackets!
Thank you very much for providing a great service and product - it was definitely worth the time spent on the internet trying to find you!
Kind regards
Fiona Turnbull
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Dear Dave
A short note to say that our fire surround, back panel and hearth have now been fitted and we are absolutely delighted with the finished look. Thanks so much!
Best regards
Brian and Susan Chamberlain (Lowestoft)
- Hi Dave,
Just a quick note to say thank you very much for our new fire place.
The fabrication is outstanding, what a great job.
I will gladly pass on your details to everyone that needs a fire place.
kind regards
Martin Price
Staffordshire
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Dear Dave,
We received our fire surround today and to say that we are pleased is probably a great understatement. It is beautiful, better than we had expected. We would just like to express our sincerest thanks for all your help and hard work. The service we have received has been second to none. We just cant wait to see it in situ. As soon as we have installed it in our French home we will let you have a photo to show how it looks. We would have no hesitation about recommending your company to anyone who wants a classic, well made "Timeless" surround.
Fantastic job. Many, many thanks.
Best Regards,
Karen & Steve
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Good morning Dave,
Just to let you know that the Fire Surround fits perfectly and looks great.
Thank you so much for your help on this and will you please pass on our thanks to all those involved.
We really are very pleased with it.
All the best to you and your company,
Jo and Andy O'Brien (West Sussex)
- Dear Dave
Just a note to thank you for my fire surround delivered today. I had been somewhat sceptical about a surround in Utile, judging by the large piece I have in my workshop. However, the quality of the timber you have used is probably better than the Brazilian Mahogany I have. The finish is so good that it seems almost a pity to stain & polish it.
Thanks once again for a superb product - it fits like a glove on my hearth & back panel.
Best regards
Mike . (Southport)
- FAO Dave
Good Morning,
This is just a brief note to say thank you for the fire surround that you made and delivered last Friday. It was absolutely straight forward to fit and is precisely what was needed to finish off our fireplace.
We are both really pleased with it.
Thank you again,
Best wishes,
Rupert Hartley (Devon)
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Hi Dave,
My wife and I are delighted with our new Minster fire surround - the dimensions, wood graining and workmanship are superb.Our thanks to everyone involved, especially the delivery driver who kept us up to date with estimated delivery time.
Kind regards
David Shield
- Took delivery of my fire surround, I am very pleased with it. Thank you so much. I would certainly recommend you and your company to family and friends. Once again thank you. Peter Mcnelis (Cheshire)
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Hello,
I took delivery of a Newark oak fire surround a month or so ago and just want to thank you for an excellent surround, delivered at the time and on the day promised.
Yours sincerely,
Keith Ingham
Cardiff
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Hello,
Just a short note of thanks for all your help and making our fire surround from the picture we sent you from an old brochure we had found, it looks just like it dose in the picture!
Again, many thanks and keep up the good work.
Yours sincerely
Bob and Anne Swift
Isle of Man |
