Delivery
Our delivery service.....
Safe Delivery of fire surround and other products to customers is very important to us; we endeavour to make make the process as safe and secure as possible.
Prestige Fireplaces manufacture fire surrounds from raw materials, and each fire surround is hand made. We take pride in what we make and like you the customer do not want our goods damaged in the delivery process.
Deliveries which include fire surrounds, Marble/Granite hearth and back panels, Tiled hearth and inserts, Cast iron inserts and other fragile goods are delivered by either ourselves or a small independent delivery company.
This company is given the customers contact and delivery details and will contact you direct to arrange a day and time for delivery.
Deliveries are arranged a few days in advance. If for any reason the driver is running late, customers are kept informed.
All fireplaces are fully checked before loading, and are transported using blankets and foams and are not removed from the vehicle until reaching there destination.
The driver will place your chosen fireplace in the room of your choice, help you unpack the goods and check it over with you.
This service is available to most UK destinations at a cost of £30.00, (Payable to the driver on delivery)
Deiveries can be arranged for Europe, please contact us for a quotation
Please be courteous to the driver on receiving your goods, they sometimes travel great distances to deliver your goods safely!
If you require further information on our delivery service, Please contact us on 0115 9422 425